Frequently asked questions
Everything you need to know about privacy, formats, limits, and how ConverterTools works.
General
Is ConverterTools really free?
Yes — 100% free, forever. There is no premium tier, no watermark, no daily limit, and no sign-up. Every tool on the site is fully unlocked for everyone.
Do I need to create an account?
No. We don't have accounts at all. There's nothing to sign up for, no email verification, and no password to forget. Just open a tool and use it.
Is there a limit on how many files I can convert?
No limits. Convert as many files as you like, as often as you like. Since processing happens on your device, our costs don't scale with your usage — so we never need to charge you.
Privacy & Security
Are my files uploaded to your servers?
Never. Every tool runs entirely inside your browser using the File API, Canvas, and WebAssembly. Your files are read from disk, processed in memory, and the result is downloaded straight back to you. No network request ever carries your file content.
What happens to my files after I convert them?
Nothing remains. Files exist only in your browser's memory while the tab is open. Close the tab (or refresh) and they're gone — there is no server-side copy to delete because none was ever created.
Is it safe to convert sensitive documents?
Yes — this is exactly the scenario we designed for. Contracts, IDs, financial statements, and medical documents never leave your device, which makes ConverterTools safer than upload-based converters for confidential material.
Do you track me or use cookies?
We use no advertising or tracking cookies. The only thing stored locally is your theme preference (light/dark) in your browser's localStorage, and the PWA cache that makes offline mode work.
Formats & Limits
What file formats are supported?
Images: JPG, PNG, WebP, GIF, BMP. Documents: PDF and TXT. Developer tools handle JSON, Base64, and color formats (HEX/RGB/HSL). We're adding HEIC and SVG support soon.
What is the maximum file size?
There's no artificial limit, but everything runs in your device's memory — so files under 100 MB give the smoothest experience. The Background Remover recommends files under 20 MB.
Can I convert multiple files at once?
Yes. Image to PDF, Merge PDF, and Image Compressor all accept multiple files in one drop. Batch ZIP downloads for multi-output tools are on our roadmap.
Why is my PNG bigger after resizing or compressing?
PNG is lossless, and browsers re-encode it less efficiently than dedicated optimizers. For smaller files, choose WebP output in the Compressor or Resizer — you'll typically see 60–90% savings with no visible quality loss. Try the Image Compressor →
Technical
Does it work on my phone?
Yes. The site is fully responsive and works on iOS Safari, Chrome, Firefox, and Samsung Internet. You can also install it to your home screen for an app-like experience.
Can I use ConverterTools offline?
Yes — install the app (PWA) and any tool you've used before keeps working without internet. The Background Remover's AI model is also cached locally after first use.
How do I install the app?
On desktop Chrome/Edge: click the install icon in the address bar. On Android: browser menu → "Add to Home Screen". On iPhone: Safari Share button → "Add to Home Screen".
Why is a conversion running slowly?
Processing speed depends on your device's CPU and the file size. Very large PDFs or high-resolution images take longer. Closing other heavy tabs usually speeds things up noticeably.
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